Eligibility for Returns:

We accept returns within 7 days of receiving your order. To be eligible, items must be unused, in the original packaging, and in the same condition as received.

Initiating a Return:

No product will be returned if the products are made on order of customized.

Contact our customer service at [returns@jaanshu.com] to initiate a return. Please provide your order number and reason for the return.

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds:

Refunds are processed once we receive and inspect the returned items. Refunds may exclude original shipping costs and are issued to the original payment method.
Exchanges and Replacements:

If you received a defective or damaged item, contact us at [returns@jaanshu.com]. We will arrange for a replacement or exchange.
Cancellation of Orders:

Orders can be canceled within [X] hours of purchase. Once the order is processed, it cannot be canceled.

Contact Us:

If you have any questions or concerns about our shipping, return, and replacement policies, please contact us at [info@jaanshu.com].